Deliver superior customer service from anywhere—the display floor, the warehouse, distribution centers or call centers.
Citrix secure digital workspaces enable you to centrally manage and secure applications in the data center. Citrix retail solutions streamline employee onboarding, enable easier app updates and improve data security. Store associates, headquarters workers, remote staff, contractors, and third-party vendors get instant access to data on any device, at any time.
Ensure that all employees and associates are armed with the same applications and tools to represent your brand and serve your customers in innovative ways. Deliver either full desktops or just the apps to any device—including in-store workstations, low-cost thin clients, PCs, Macs, and tablets. Citrix enables a real-time experience for employees and associates that is as good as or better than a local application.
With the Citrix [virtual] desktop, it’s really easy to support our user environment. Employees can have whatever device they choose –a personal laptop or MacBook, a tablet device, or a corporate laptop. We support the virtualized apps from Sweden, and if users have hardware problems, we just ask them to get it fixed locally.
An SD-WAN improves virtual desktop and app performance for store associates and staff or vendors in other locations. It also accelerates traditional enterprise applications—even when a network connection fails. Citrix solutions for retail empower IT to prioritize business-critical apps to ensure branch connectivity, uptime and high performance over congested networks.