End-users and partners can add or edit account contacts, phone and fax numbers, addresses, and URLs via the Citrix online portal.
- Refer to CTX126336 – Updating company and contact information on a Citrix account – Customer
1. Only unrestricted contacts have access to the licensing tools to perform any actions or view customer information.
2. Any license as well as the contact attempting to allocate the license must be listed under the same Org ID. This includes all account modifications
1. Username & Password along with "Unrestricted" contact status for My Account. Attempting a change with restricted status will incur the following message: You have only limited access to My Account, contact your system admin".
1. Must be an Organization Administrator or Business Executive with unrestricted access to Partner Central.
2. Partner account must be "current" or 'active' and not expired or prospect.